Expert Support for nopCommerce

i7MEDIA has been building and supporting nopCommerce sites for over a decade. Our nopCommerce enterprise support plans provide you with the security that an expert will be there to help you when you need it most, so you don't have to waste time collecting quotes every time something on your site doesn't go according to plan.

Simple Solutions

Our enterprise support model for nopCommerce is quite simple: if you are having a problem with a core feature or an add-on (developed by us or the nopCommerce Team), our team of experts will help you. If you are running mission critical nopCommerce sites, our support will be invaluable to you.

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Starter Bronze Silver Gold

Base Features

Max. Response Time 8 Hours 4 Hours 4 Hours 2 Hours Availability M-F 8-5 CST 24 / 7 / 365 24 / 7 / 365 24 / 7 / 365 Support Access Email Email Email + Phone Email + Phone Total Incidents (per year) 4 7 12 20

nopCommerce Support

Sites 1 1 2 2 Core Framework Modules Core Core Core + nopCommerce Team Addons Core + nopCommerce Team Addons Theme no no

Supported Systems

Version 4.40 or higher 4.40 or higher 4.40 or higher 4.40 or higher Database Platform MS-SQL 2019 or higher MS-SQL 2019 or higher MS-SQL 2019 or higher MS-SQL 2019 or higher

Affordable Pricing

Annual Price $450 $825 $1,375 $2,750 Biennial Price $930 $1,725 $2,750 $5,500

Add-On Services

Professional Content Creation and Management Content Management

Add store management services to any support plan for just $100 per hour, a $25/hr discount off our normal rate. You decide how many hours you want to purchase up front (in increments of 5). When you use them up, you can add more for the same discounted rate!

Why us?

Knowledge is key, and we have it Experience

We have a long history of nopCommerce expertise. We've created, skinned, and managed a lot of nopCommerce sites over the years.

24/7 U.S Based Support 24/7 Support

If you have an issue, we'll be there with 24/7/365 U.S. based support from prompt and helpful professionals. All of our mojoPortal experts are native English speakers.